WELCOME TO THE CHEMIST CURATOR
.png)
A non-refundable 20% deposit is required before formulation work begins. Remaining balances must be paid according to the agreed payment schedule.
Final deliverables are not released until the account is paid in full.
Due to the customized nature of our services, payments are used to secure materials, ingredients, and other resources needed to begin your project.
Clients have 72 hours from the time of payment to request a cancellation and refund.
After the 72-hour cancellation period has passed, all payments are non-refundable, as project preparation and purchasing may have already begun.
Each formulation project includes up to two revisions to help refine the product and bring it closer to your desired outcome.
Beginning with the third revision, an additional revision fee will apply.
Additional revisions start at $80 per revision and may range up to $150, depending on the extent of the changes requested.
Revision fees will not exceed $150 per revision, and the cost will be communicated and approved before additional work begins.
Formulation timelines vary depending on the complexity of each project and the client's desired launch date. An estimated timeline will be discussed and agreed upon before formulation begins.
If an expedited turnaround is requested, availability and an additional rush fee will be discussed with the client prior to moving forward.
TO KEEP YOUR PROJECT ON SCHEDULE, CLIENTS ARE EXPECTED TO:
-
Provide requested feedback within 3 business days, unless otherwise discussed.
-
Remain current with the agreed-upon payment schedule throughout the project.
-
Communicate promptly if additional time is needed for feedback or payment.
Delayed feedback or missed payments may result in the project timeline being paused or extended. If payment remains outstanding beyond the designated grace period without prior communication or an approved arrangement, The Chemist Curator reserves the right to cancel the project.
Any payments previously made remain subject to the Cancellation & Refund Policy.
-
The Chemist Curator's business hours are Monday, Wednesday, and Thursday from 5:00 PM – 9:00 PM CST.
Clients can expect a response within 48 hours or sooner. Messages received outside of business hours will be addressed during the next available business day.
For project inquiries, updates, feedback, or general questions, please contact info@thechemistcurator.com.
Ready to discuss your idea or need dedicated time to chat? Clients may also use the booking link on our website to schedule a Discovery Call or client meeting at an available time.
All formulas developed by The Chemist Curator remain the intellectual property of The Chemist Curator throughout the formulation and development process.
Once the final formula has been approved and all applicable formulation and ownership fees have been paid in full, the terms of ownership will be outlined in a separate Formula Ownership Transfer Agreement.
Ownership will transfer to the client only after the agreement has been reviewed and signed by both parties.
Until the transfer is complete, clients may not reproduce, manufacture, distribute, sell, share, or transfer the formula without written authorization from The Chemist Curator.
We take your ideas and business information seriously. All product concepts, formulas, and other confidential materials shared with The Chemist Curator are kept strictly confidential and will not be disclosed, shared, or used for any other purpose without your written permission, except as required by law.
Each formulation project includes up to two revisions to help refine the product and bring it closer to your desired outcome.
Beginning with the third revision, an additional revision fee will apply.
Additional revisions start at $80 per revision and may range up to $150, depending on the extent of the changes requested.
Revision fees will not exceed $150 per revision, and the cost will be communicated and approved before additional work begins.
We may provide general regulatory guidance related to cosmetics; however, ensuring compliance with all applicable laws and regulations is the responsibility of the brand owner.
This includes product claims, labeling, ingredient restrictions, registrations, and any other requirements in your target markets.
Clients should disclose any ingredient restrictions, allergies, preferences, or other relevant requirements before development begins.
Requested ingredients may need to be substituted for formulation, sourcing, safety, or regulatory reasons.
Clients are responsible for sample shipping costs. We ship within the U.S. (and internationally, if available).
If a package is lost or damaged during transit, we are not liable, but we will work with the carrier to help resolve the issue. Additional samples may incur additional fees.
To ensure a safe, organized, and enjoyable Create With Me experience, all participants and parents/guardians are asked to review the following policies before registration.
REGISTRATION & PAYMENT
Registration is not confirmed until the required payment has been received and all necessary participant information has been submitted. Space is limited and registration is subject to availability.
CANCELLATIONS & REFUNDS
Participants have 3 days (72 hours) from the time of registration/payment to cancel and receive a full refund. After the 72-hour cancellation period has passed, all class payments are non-refundable due to the purchase and preparation of materials and supplies for each participant.
TRANSFERS
If a participant is unable to attend, requests to transfer their registration to another eligible participant or qualifying future class may be considered at the discretion of The Chemist Curator. Transfers are not guaranteed and must be requested before the scheduled class.
LATE ARRIVALS & NO-SHOWS
Please arrive on time. Late arrivals may miss important instruction and will not be eligible for a refund or transfer. No-shows will forfeit their registration and payment without refund or credit.
